Privacy Policy
Kalaai.co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website Kalaai.co (the "Website"). By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
When you make a purchase, create an account, or contact us, we may collect personal information, including:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information
1.2. Non-Personal Information
We also collect non-personal information about your visit to our Website, such as:
- IP address
- Browser type
- Device type
- Referring website
- Pages visited
- Time spent on our Website
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and track usage patterns. You can control cookies through your browser settings.
2. How We Use Your Information
2.1. Order Processing
We use your personal information to process and fulfill your orders, including managing payments, shipping products, and communicating with you about your order.
2.2. Customer Service
We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
2.3. Marketing
With your consent, we may use your information to send you promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
2.4. Website Improvement
We use non-personal information to analyze how users interact with our Website, which helps us improve its functionality and user experience.
3. How We Share Your Information
3.1. Service Providers
We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
3.2. Legal Requirements
We may disclose your information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to requests from law enforcement.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such changes and how your information will be handled.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
5.1. Access and Correction
You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
5.2. Opt-Out
You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email. You can also contact us to request that we stop sending you marketing communications.
5.3. Data Deletion
You may request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain certain information for legal or business purposes.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Kalaai.co
Email: kalaaiindia@gmail.com
Address: Pratap Steel, Shop number 80, Kalbadevi main road, Kalbadevi, Mumbai 400002.